Tips for Buying Beds Online
1
First, note down a list of your needs, your budget, size, mattress type and features.
2
Ask family and friends for recommendations or your social media groups.
3
Do they have a genuine office or showroom address? Do they have an STD code (O800 or 0345 number) or is it a mobile or starts with O2O3? Ring the number if in doubt.
4
Make sure the website has a privacy policy, Ts & Cs and check their returns policy.
5
Avoid online/social media marketplaces where traceability is next to zero
6
Check independent reviews and do not rely on reviews posted on the site.
7
Be wary of discounts claiming to be up to 70 or 80 percent off RRPs and time limited offers that pressure you into ordering now.
8
Is the delivery free or charged and other conditions?
9
Is the delivery made to the room of your choice or just to your door?
10
Do they take your existing mattress away for free or do they charge?
11
For extra peace of mind check if the mattress is an Approved NBF brand.
12
Determine if a website is legit or a scam at getsafeonline.org
Tips for buying beds online
Practical advice on what to look out for when buying a bed online.
Mattress scam – internet rogue traders
Why you should look for the NBF Approved label when buying mattresses online.